New patient examination
Your new patient examination at Riverside is designed to give a clear picture of your oral health and a plan you understand — without rushing or pressure to book treatment on the day.
Who this visit is for
Ideal if you are new to the practice, returning after a long break, or wanting a second opinion before starting cosmetic or orthodontic care. We welcome adults and children (children’s visits can be arranged with Dr Hughes).
[insert image here — welcoming reception or consult room]
What happens at your first visit
- Health and history review — medications, allergies, and any previous dental experiences that matter to you.
- Clinical examination — teeth, gums, bite, and soft tissues, with time for questions as we go.
- Imaging when needed — small radiographs only if recent films are unavailable and they will change the plan.
- Written recommendations — priorities, options, and transparent fees for any follow-up care.
What to bring
- A list of current medications and medical conditions
- Recent dental X-rays or reports, if you have them
- Dental insurance or payment plan details, if relevant
- Notes on what you want to discuss (sensitivity, appearance, a broken tooth)
After your appointment
You leave with a clear summary. Urgent issues are prioritised; elective options such as whitening or aligners can be planned once your mouth is healthy. Many patients book hygiene or a review at reception before they leave.
Ready to join the practice? Request an appointment online or call us during opening hours — we will help you find a suitable first visit.
Frequently asked questions
How long does a new patient visit take?
Most first visits take around 45 minutes, including time for questions and planning.
Do I need X-rays?
If recent X-rays are unavailable, small radiographs may be recommended to complete the assessment safely.
Will I be pressured into treatment?
No. You leave with written options and fees. Urgent care is prioritised; elective treatment is planned only when you are ready.
Clinicians providing this service
View profileDr. Sarah Chen
Principal dentist
Preventive dentistry · Cosmetic dentistry · Nervous patients
English, Mandarin
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View profileDr. Tom Hughes
Associate dentist
Family dentistry · Children’s dentistry · White fillings
English
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