New patient examination

Your new patient examination at Riverside is designed to give a clear picture of your oral health and a plan you understand — without rushing or pressure to book treatment on the day.

Who this visit is for

Ideal if you are new to the practice, returning after a long break, or wanting a second opinion before starting cosmetic or orthodontic care. We welcome adults and children (children’s visits can be arranged with Dr Hughes).

[insert image here — welcoming reception or consult room]

What happens at your first visit

  1. Health and history review — medications, allergies, and any previous dental experiences that matter to you.
  2. Clinical examination — teeth, gums, bite, and soft tissues, with time for questions as we go.
  3. Imaging when needed — small radiographs only if recent films are unavailable and they will change the plan.
  4. Written recommendations — priorities, options, and transparent fees for any follow-up care.

What to bring

  • A list of current medications and medical conditions
  • Recent dental X-rays or reports, if you have them
  • Dental insurance or payment plan details, if relevant
  • Notes on what you want to discuss (sensitivity, appearance, a broken tooth)

After your appointment

You leave with a clear summary. Urgent issues are prioritised; elective options such as whitening or aligners can be planned once your mouth is healthy. Many patients book hygiene or a review at reception before they leave.

Ready to join the practice? Request an appointment online or call us during opening hours — we will help you find a suitable first visit.

Frequently asked questions

How long does a new patient visit take?

Most first visits take around 45 minutes, including time for questions and planning.

Do I need X-rays?

If recent X-rays are unavailable, small radiographs may be recommended to complete the assessment safely.

Will I be pressured into treatment?

No. You leave with written options and fees. Urgent care is prioritised; elective treatment is planned only when you are ready.

Clinicians providing this service

  • Dr Sarah Chen

    Dr. Sarah Chen

    Principal dentist

    Preventive dentistry · Cosmetic dentistry · Nervous patients

    English, Mandarin

    View profile

    View profile
  • Tom Hughes

    Dr. Tom Hughes

    Associate dentist

    Family dentistry · Children’s dentistry · White fillings

    English

    View profile

    View profile